Last updated: January 15, 2025
At QueenPoutine, we collect information that you provide directly to us through contact forms, information requests, or registration in our courses. This includes your name, email address, phone number, and any message you send us. We also collect technical data from your browser and device, such as IP address, browser type, pages visited, and session duration, through cookies and analytics tools.
Your personal data is used exclusively for:
We use first-party and third-party cookies (Google Analytics) to analyze site usage, remember preferences, and optimize performance. You can manage your cookie preferences at any time from your browser settings. By continuing to browse, you accept the use of cookies according to this policy.
The processing of your data is based on your consent (Art. 6.1.a GDPR) and the legitimate interest of improving our services (Art. 6.1.f GDPR). For sending commercial communications, we require your explicit consent.
We retain your personal data for as long as necessary to fulfill the purposes described, and until you request its deletion. Contact data will be kept as long as a business relationship exists or until you withdraw your consent.
We do not sell or rent your personal data. We may share information with service providers acting as data processors (hosting, email marketing platforms, analytics tools) under agreements that guarantee confidentiality and GDPR compliance. These providers include web hosting services, email management systems, and form platforms.
You have the right to access, rectify, delete, and port your data, as well as to limit or object to its processing. You may also withdraw your consent at any time without affecting the lawfulness of prior processing. To exercise these rights, send an email to info@queenpoutine.com or a letter to our postal address.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no system is completely secure, so we cannot guarantee the absolute security of information transmitted over the Internet.
We may update this privacy policy periodically. We will notify you of any significant changes through our website or by email if we have your address.
If you have questions about this policy or wish to exercise your rights, contact us at:
QueenPoutineThis policy complies with the European Union's General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as applicable. We do not make misleading claims, use false urgency, present fake testimonials, or impersonate unauthorized brands. All information on this site is transparent and verifiable.